Account Management

Can I get a free trial to try the software?
We don't offer free trials, due to the nature of our digital product.  Within seconds after getting access, you can search and export valuable data...
Tue, 7 Sep, 2021 at 10:31 AM
Which payment methods do you accept?
We accept creditcard payments (through Stripe) as well as PayPal payments. 
Tue, 9 Jul, 2019 at 9:10 PM
Do you have an affiliate program?
Yes, we have an affiliate program that rewards 50% commission. If you'd like to apply to be added to the program, please create a support ticket to...
Tue, 7 Sep, 2021 at 10:33 AM
How can I change my password?
If you forgot your password or you want to change it to something that's easier to remember, you can request a password reset link by clicking 'Fo...
Tue, 9 Jul, 2019 at 9:38 PM
How do I request a refund?
If you're unhappy with your purchase for any reason, you can request a refund up to 30 days after your purchase. After 30 days, no refunds are given (w...
Fri, 29 Nov, 2019 at 11:31 AM
How can I change my billing information?
You can change your billing information or resend invoices for your bookkeeping through our self-service hub. https://interestexplorer.thrivecart.com/up...
Tue, 25 Aug, 2020 at 10:42 AM
Can you resend my invoice?
You can resend invoices for your bookkeeping through our self-service hub. https://interestexplorer.thrivecart.com/updateinfo/ To login to the hub y...
Tue, 25 Aug, 2020 at 10:43 AM